1. What are Refurbished Phones?

2. Is it safe to buy refurbished phones?

3. Whether refurbished phones are dust-free?

4. Why you should buy refurbished phones?

5. What is the meaning of Same Day Delivery?

6. Whether Same Day Delivery is available across UAE?

7. What is Open Box Delivery?

8. Is there any warranty on refurbished products?

9. What is 7 Days replacement policy?

10. How to claim warranty/ replacement for my product?

11. What is battery health of refurbished phones?

12. Whether Cash On Delivery (COD) is available on website?

13. Whether unboxing video is required to be made after delivery of order?

14. My phone is heating, what should I do?

15. What to do if "Payment is rejected" with Tabby

16. What to do if "Payment is getting rejected" while making payment through Card?

17. Are all parts in refurbished phones original or replaced?

Doorstep Repair FAQ's

1. What is doorstep mobile phone repair service?

2. How does doorstep repair work?

3. What types of mobile phone issues can be repaired at my location?

4. How long does a doorstep repair usually take?

5. Is there an extra charge for doorstep service?

6. What areas do you serve for doorstep repair?

7. How do I schedule a doorstep repair appointment?

8. What happens if my phone cannot be repaired on-site?

9. Is there a warranty on the repair?

10. Should I back up my data before the repair?

11. Is my data safe with Refurbzoo?