Answer: Our doorstep repair service means our technicians visit your location in a state-of-the-art hi-tech van, equipped with advanced machinery. They will diagnose and fix your mobile phone on-site, ensuring convenience without you needing to step out of your home or office.
Answer: Once you book an appointment on our website, our technician will come to your designated location in our hi-tech van, equipped with advanced machinery. They will evaluate the issue and aim to fix your mobile phone on-site immediately.
Answer: Our technicians are skilled in addressing numerous mobile phone concerns, from screen and battery replacements to software glitches and charging issues. Most problems are resolved on-site for your convenience.
Answer: The duration of the repair varies based on the issue's complexity. Simple repairs might be done within 30 minutes, whereas intricate ones might take longer. Our technician will give you an estimated time frame once they assess the situation on-site.
Answer: No, there is not an extra charge for our doorstep service.
Answer: We extend our doorstep repair services to both Dubai and Sharjah. Don’t worry, for other provinces across UAE, we facilitate prime pick-up and drop-off service.
Answer: Simply visit our website and select the "Book Doorstep Repair" option. Input your device details, pick a suitable date and time, and our team will confirm your appointment shortly.
Answer: If your phone cannot be fixed on-site due to specific challenges, our technician will present alternative solutions. This could involve taking your device to our repair centre and then ensuring its return post-repair.
Answer: Yes, we provide a 6-month warranty for all repairs done. So in case, if you face any issue in device post repair or in case you feel that service is not upto the mark, you can claim warranty.
Answer: Yes, it is always recommended to keep a backup of your data before any repair, because depending upon the issue, during repair, it may be required to Factory Reset the phone and all data may be wiped in the process.
Answer: Absolutely. at refurbzoo, we prioritize the security and privacy of your data. Your information is in safe hands.
