- Collection of personal information, methods of collection, and use
- Disclosure and sharing of personal information.
- Security Practices and Procedures to ensure the safety and privacy of your personal information
- Update of personal Information – ways to access and change this data
Collection of Personal Information
“Personal information” is any information that can be used to uniquely identify a person. We may collect your personal information as required under laws and regulations and when you subscribe and use our services or websites or otherwise interact with us, or from other sources like third parties.
- The information we collect about you will depend on our products and services you use or subscribe to. The information we may collect includes, but is not limited to, the following:
- Your name, address, phone number, date of birth, and email address.
- Your preferences for particular products, services, or lifestyle activities when you tell us what they are or when we assume what they are based on how you use our products and services.
- Your contact with us, such as a note or recording of a call you make to one of our contact centers, an email or letter you send to us, and other records of any contact you have with us.
- Your account information, such as dates of payment owed and received; the subscription services you use; and any other information to do with your account.
- We also collect information about how you use our products and services, such as: Call data records, tracking website usage information, and other information that you may provide to us from time to time for the services that you receive from use.
Use of Personal Information:
“Refurbzoo.ae” will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services to you on behalf of “Refurbzoo.ae” unless required to do so by law.
Further, “Refurbzoo.ae” may use this information to contact you regarding matters relevant to the underlying service provided and/or the information collected
Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products, or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of our website and its features, including, without limitation, fulfilling your order, providing customer service, tracking email invitations you send, and otherwise supporting your use of the Site.
We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates for the purposes stated in this policy.
“Refurbzoo.ae” may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or maybe causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.
We cannot protect any information that you make available to the general public in any publicly accessible area of our website or any other media. We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
Your personal information may be used & analyzed for various lawful purposes including enrichment of service experience. These include, but are not limited to:
- Provide, maintain and improve our products and services;
- Verify your identity as mandated by laws and regulations;
- Carry out a credit check if you are applying for a contract for warranty services and to assess your application;
- Process the goods and services that you have bought from us and keep you updated with the progress of your order;
- Keep you informed about new products and services unless you do not want to receive our marketing messages;
- Contact you with offers or promotions based on how you use our products and services, including your calling and messaging activities, location information and browsing information (unless you have asked us not to contact you);
- Respond to any questions or concerns that you may have about using our products or services;
- Let you know about products and services offered by other companies (including offers and discounts that we have specially negotiated for our customers) that we think may interest you if you have chosen to receive this information;
- Understand how our different customers use our network, products, and services so we can develop more interesting and relevant products and services for our customers.
- Carry out research and statistical analysis and monitor customer use of our network, products, and services on an anonymous or personalized basis;
- Ensure adherence to legal regulatory & business requirements for the prevention and detection of frauds and crimes.
We will store your information for as long as we have to by law and as per directions of the regulatory & law enforcement Authorities. If there is no legal requirement, we will only store your information for as long as we need it for providing services to you.
Security Practices and Procedures
- We adopt reasonable security practices and procedures, to include, technical, operational, managerial and physical security control measures in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
- Our security practices and procedures limit access to personal information on a need-to-know basis. Further, our employees, to the extent they may have limited access to your personal information on a need-to-know basis, are bound by the Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information.
- We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We take adequate steps to ensure that our contracted third parties adopt a reasonable level of security practices and procedures to ensure the security of personal information, However Customers can choose not to provide certain information, but then Customers might not be able to take advantage of many of Refurbzoo Services.
- We may retain your personal information for as long as required to provide you with services or if otherwise required under any law. We, however, assure you that “Refurbzoo.ae” does not disclose your personal information to unaffiliated third parties (parties outside “Refurbzoo.ae” corporate network and its Strategic and Business Partners) which could lead to an invasion of your privacy.
- Refurbzoo automatically collects and stores certain types of information about Customers’ use of Refurbzoo Services, including information about Customers’ interaction with content and services available through Refurbzoo Services. Like many websites, Refurbzoo may use " cookies " and other unique identifiers, and Refurbzoo may obtain certain types of information when Customers’ web browser or device accesses Refurbzoo Services and other content served by or on behalf of Refurbzoo on other websites.
- Refurbzoo might receive information about Customers from other sources such as updated delivery and address information from Refurbzoo’s carriers, which Refurbzoo may use to correct Refurbzoo’s records and deliver Customers’ next purchase more easily.
Refurbzoo may use Customers’ personal information to operate, provide, develop, and improve the products and services that Refurbzoo offers the customers. These purposes include:
- Refurbzoo uses Customers’ personal information to take and handle orders, deliver products and services, process payments, and communicate with Customers about orders, products and services, and promotional offers.
- Refurbzoo uses Customers’ personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Refurbzoo Services.
- Refurbzoo use Customers’ personal information to recommend features, products, and services that might be of interest to Customers, identify Customers’ preferences, and personalize Customers’ experience with Refurbzoo Services.
- In certain cases, Refurbzoo collects and uses Customers’ personal information to comply with laws and regulations. For instance, Refurbzoo collects from customers and sellers’ information regarding place of establishment and bank account information for identity verification and other purposes.
- Refurbzoo uses Customers’ personal information to communicate with Customers in relation to Refurbzoo Services via different channels (e.g., by phone, e-mail, chat).
- Refurbzoo uses Customers’ personal information to display interest-based ads for features, products, and services that might be of interest to Customers. Refurbzoo does not use information that personally identifies Customers to display interest-based ads.
- Refurbzoo uses personal information to prevent and detect fraud and abuse in order to protect the security of Refurbzoo’s customers, Refurbzoo, and others. Refurbzoo may also use scoring methods to assess and manage credit risks.
- When we dispose of your personal information, we use reasonable procedures to erase it or render it unreadable.
Right to change this Policy
In case of any feedback or concern regarding protection of your personal information, please write to us by email to support@Refurbzoo.ae